![]() ![]() ![]() The last thing a bank wants is to lose a customer. What Constitutes a Charge Error Charge errors are transactions that you recognize, but their terms were not fulfilled. The most common reasons for disputes include Charge errors and Fraudulent charges. Well help you find answers to your questions today Make a payment. So I emailed Amazon and they said it showed as delivered and they couldn’t do anything since it was already a replacement of a previous order.Ĭalled up chase and told them the story, had the money back on my card within a week. Chase customers can dispute charges and request refunds in various situations. They added a tracking number and the next day said it was delivered. But know that different consumer protections apply to credit and debit card charges. I requested that they add signature confirmation since I live in a major city and was concerned about the package being left outside my building unattended. Disputing Credit and Debit Card Charges What if you never got your order, or rejected it, but your credit or debit card statement shows you were charged If the company won't reverse the charge, dispute it. Contacted Amazon, they looked into, and then said it was lost in the mail. Can I dispute a pending charge Credit card: You’ll need to wait for the credit card transaction to post before you can dispute it. I bought my wife a (~$1000) camera through Amazon for her birthday, and paid extra for next day shipping, since I wanted to get it delivered on a day I’d want to be able to grab the package before she got home and was able to see it - it never showed up. I’ve disputed many charges through chase, and even filed an overseas car accident claim (which went through my chase CC but was a separate company handling the insurance) that required tons of paperwork but they always were courteous and prompt in their responses.Īlthough sometimes slow to get to the end of the claim due to “investigations” or whatever, they’ve always made it come through. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests. ![]()
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